TRANSFORMING CLINICAL CENTERS: ECOSYSTEM MANAGEMENT FOR IMPROVED EFFICIENCY

Autores

  • Francisco Pastuch Tokars FAE- Centro Universitário
  • Isabela Alberti Fischer FAE- Centro Universitário
  • Luis André Wernecke Fumagalli FAE- Centro Universitário

Palavras-chave:

ecosystem management, clinical centers, patient satisfaction, operational efficiency.

Resumo

This study defines and analyzes a medical ecosystem management model for clinical centers, focusing on theory and practical application, aiming to improve service efficiency and patient satisfaction through continuous feedback mechanisms. The growth of the healthcare market, driven by technological advancements, population aging, and increased life expectancy, demands new management strategies that integrate different areas of medical care and the clinic with the environment. The research compares the theoretical model with current processes in a real clinic, highlighting the importance of integrated digital medical records and continuous feedback systems, and identifying the lack of efficient communication among healthcare professionals as a significant barrier. The adoption of this ecosystem management model has the potential to transform the management of clinical centers, increasing operational efficiency, improving service quality, and enhancing patient satisfaction. It suggests that clinics and hospitals integrate advanced technologies and implement effective feedback systems to optimize their processes and strengthen their position in the competitive healthcare market.

Biografias Autor

Francisco Pastuch Tokars , FAE- Centro Universitário

Aluno do 5º período do curso de Adminstração da FAE Centro Universitário.

Isabela Alberti Fischer , FAE- Centro Universitário

Aluna do 5º período do curso de Administração da FAE Centro Universitário. 

Luis André Wernecke Fumagalli , FAE- Centro Universitário

Orientador da Pesquisa. Doutor em Educação pela Universidade Federal do Rio de Janeiro. Professor da FAE Centro Universitário.

 

Publicado

2024-10-23

Como Citar

Pastuch Tokars , F., Alberti Fischer , I., & Wernecke Fumagalli , L. A. (2024). TRANSFORMING CLINICAL CENTERS: ECOSYSTEM MANAGEMENT FOR IMPROVED EFFICIENCY. Caderno PAIC. Obtido de https://cadernopaic.fae.edu/cadernopaic/article/view/610

Edição

Secção

ARTIGOS